Terms of Service

01Who we are

Papaweba (“Papaweba”, “we”, “us”) is an independent retailer of digital gift cards, game top-ups and prepaid subscription codes, operated as a sole proprietorship and reachable at [email protected]. The website papaweba.com and its subdomains are operated by us.

We are an independent reseller. We are not affiliated with, endorsed by, or acting as an agent of Apple, Valve, Sony, Microsoft, Nintendo, Roblox Corporation, Google, Amazon, Netflix, Spotify or any other brand whose products we resell. All trademarks belong to their respective owners.

02What we sell

We sell digital codes only. Every order is delivered electronically; nothing is shipped.

• Gift cards and wallet codes for digital stores and platforms.
• Game top-ups — in-game currency delivered as a code or credited to an account identifier you provide.
• Prepaid subscription codes for streaming and gaming services.

We do not sell user accounts, account boosting, farmed in-game items, player-to-player trades, or second-hand codes. We do not buy codes from members of the public. All stock is sourced from authorised distributors.

03Eligibility

To place an order you must:

• be at least 18 years old, or have the consent of a parent or legal guardian who accepts these terms on your behalf;
• have the legal right to use the payment method you present;
• not be located in, or ordering on behalf of anyone in, a country or entity subject to sanctions that prohibit us from dealing with you.

We may refuse or cancel any order, before or after payment, where these conditions are not met. Cancelled orders are refunded in full.

04Orders, prices and payment

A product page is an invitation to order, not a binding offer. A contract is formed when we confirm your order and deliver the code. Prices are shown in USD or EUR, include any applicable taxes we are required to charge, and may change at any time before you place the order.

Payments are processed by third-party payment providers. We never receive or store your full card number. If a payment is reversed, charged back, or found to be fraudulent, we may suspend delivery, invalidate the code and close your access to the service.

If a price or denomination is displayed incorrectly because of an obvious error, we may cancel the order and refund you in full rather than deliver at the wrong price.

05Delivery

Codes are delivered to the email address you give at checkout, and to your Telegram handle if you choose that option. In-stock items are normally delivered within 15 minutes of a confirmed payment. Some items require sourcing; where that applies, the expected delivery time is stated before you pay, and delivery happens the same day.

If we cannot deliver an order at all, we cancel it and refund you in full. Delayed delivery beyond the stated window entitles you to cancel for a full refund at any point before the code is sent.

06Region locks and redemption

Digital codes are restricted by the issuing brand to a specific country or region, and sometimes to a specific platform or account type. The applicable region is shown on the product page, at checkout, and again in the delivery email.

It is your responsibility to buy a code for the region your account belongs to. A code that fails because it was redeemed on an account from another region is not a faulty code and is not refundable. If you are unsure, ask us before ordering.

Redemption itself happens on the brand’s own platform, under that brand’s terms. We are not responsible for platform outages, account bans, or changes the brand makes to its own redemption rules.

07Refunds and replacements

Because a revealed code cannot be returned, digital codes are generally final sale. Faulty codes, non-delivery, duplicate charges and pre-delivery cancellations are covered by our Refund Policy, which forms part of these terms.

08Acceptable use

You agree not to:

• resell codes bought from us as new stock, or present yourself as an authorised distributor;
• use stolen, borrowed or otherwise unauthorised payment methods;
• place orders through automated means, scrape the site, or attempt to interfere with its operation;
• use our codes as part of money laundering, fraud, or any scheme to convert illicit funds into digital goods;
• publish, share or resell a code we delivered to you before we have confirmed the order is settled.

We monitor orders for fraud and abuse. Where an order looks like fraud, we may ask for additional verification before delivery, and we may report activity to payment providers and law enforcement.

09Intellectual property

The Papaweba name, site design, text and graphics belong to us. Brand names and logos of the products we resell belong to their owners and are used descriptively, to identify the product being sold. Nothing on this site grants you a licence to use any third-party trademark.

10Liability

We provide the service with reasonable care and skill. To the extent permitted by law, our total liability for any claim connected to an order is limited to the amount you paid for that order.

We are not liable for indirect or consequential loss, for loss caused by your own breach of these terms, for the acts of the brands whose codes you redeem, or for events outside our reasonable control. Nothing in these terms limits liability that cannot lawfully be limited, including liability for fraud, and nothing affects your statutory rights as a consumer.

11Suspension and termination

We may suspend or refuse service to anyone who breaches these terms, initiates chargebacks in bad faith, or attempts fraud. Where we cancel an order that has not been delivered, we refund it in full.

12Changes to these terms

We may update these terms. The version in force is the one published on this page at the moment you place your order; the version number and date at the top always tell you which that is. Material changes are announced on this page at least 14 days before they take effect.

13Disputes

Nothing in these terms takes away the consumer protections that apply to you where you live. If mandatory law in your country of residence gives you rights beyond what is written here, those rights apply.

14Contact

General and order support: [email protected]
Owner and escalations: [email protected]
Telegram: @papaweba_support
Or use the contact form.